Customer-Service AI
Anot-AI
Turns informal WhatsApp orders into structured sales orders in the ERP.
What it is
AI product for sales call-center service, especially in operations where orders arrive predominantly via WhatsApp. It converts text messages, audio, images and videos into structured sales orders in the ERP, reducing the telesales team's manual work.
Applications
- Reading orders received via WhatsApp
- Converting text into a structured order
- Transcribing and interpreting customer audio
- Interpreting images or videos containing orders
- Identifying products, quantities, packaging and notes
- Validating mandatory order data
- Generating a pre-order or sales order in the ERP
- Reducing rework in telesales
- Increasing service productivity
- Standardizing order capture
- Logging and traceability of service
Anot-AI turns informal orders received via WhatsApp into structured sales orders in the ERP.
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