Customer Service AI
Resolve-AI
The agent that clears customers' bureaucratic requests right in WhatsApp and Teams.
What it is
AI product integrated with WhatsApp and Microsoft Teams to solve customers' everyday bureaucratic problems. It acts as a resolver agent that handles duplicate payment slips (boletos) and contracts, extensions, delivery rescheduling and other pending issues, with no queue and without relying on the support team.
Applications
- Duplicate payment slips (boletos) and contracts
- Payment slip (boleto) extensions
- Rescheduling of order deliveries
- Price corrections
- Unblocking customers upon proof of payment
- Lookup of customer registration details
- Purchase history lookup
- Service integrated with WhatsApp and Microsoft Teams
- Automatic resolution of recurring bureaucratic requests
Resolve-AI clears customers' bureaucratic requests right in WhatsApp and Teams.
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